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Technology, AI, Data Privacy & Commercial Lawyers in Indonesia | Sheila Thomas Law Office
Indonesia Legal Advisory

Technology, AI, data privacy & commercial lawyer in Indonesia

We help Indonesian and international businesses launch technology, deploy AI, close SaaS and cloud deals, move data across borders, build reseller and distribution models, fund growth, and enter Indonesia.

Our practical role in your business [ + Reveal ]
Help the business move, protect the commercial position, and deal with the risks before they become expensive problems after signing.
ALB Asia Top Cybersecurity & Data Law Firms 2026
Recognised by Asian Legal Business Asia Top Cybersecurity & Data Law Firms 2026
PRACTICE 01 SaaS / Cloud

Technology, SaaS & Cloud Contracts

MSAs, SLAs, cloud infrastructure, SaaS licensing, and software procurement.

PRACTICE 02 Agentic AI

AI & Agentic AI Deployment

System authority limits, human-in-the-loop control, and AI liability allocation.

PRACTICE 03 PDP & Data

Data Privacy & Cross-Border Data

Indonesian PDP Law, GDPR, PDPA, ROPA, DPAs, and international data transfers.

PRACTICE 04 Commercial

Commercial Contracts & Deals

Customer/vendor agreements, risk allocation, termination terms, and dispute prevention.

PRACTICE 05 Distribution

Distribution & Reseller Models

Exclusivity structuring, channel partners, OEM agreements, and payment flows.

PRACTICE 06 Funding

Strategic Funding & Loans

Loan agreements, repayment protection, default provisions, and security arrangements.

PRACTICE 07 Market Entry

Indonesia Market Entry & Regulatory

Foreign investment (PMA), local operating licensing, and regulatory compliance.

PRACTICE 08 Risk Protection

Deal & Risk Protection

Stress-testing contracts before signing to prevent expensive post-deal liabilities.

PRACTICE 09 Retainer

Ongoing Corporate Counsel

Day-to-day legal advisory for growing tech, digital, and commercial enterprises.

PRACTICE 01 SaaS / Cloud

Technology, SaaS & Cloud Contracts

MSAs, SLAs, cloud infrastructure, SaaS licensing, and software procurement.

PRACTICE 02 Agentic AI

AI & Agentic AI Deployment

System authority limits, human-in-the-loop control, and AI liability allocation.

PRACTICE 03 PDP & Data

Data Privacy & Cross-Border Data

Indonesian PDP Law, GDPR, PDPA, ROPA, DPAs, and international data transfers.

PRACTICE 04 Commercial

Commercial Contracts & Deals

Customer/vendor agreements, risk allocation, termination terms, and dispute prevention.

PRACTICE 05 Distribution

Distribution & Reseller Models

Exclusivity structuring, channel partners, OEM agreements, and payment flows.

PRACTICE 06 Funding

Strategic Funding & Loans

Loan agreements, repayment protection, default provisions, and security arrangements.

PRACTICE 07 Market Entry

Indonesia Market Entry & Regulatory

Foreign investment (PMA), local operating licensing, and regulatory compliance.

PRACTICE 08 Risk Protection

Deal & Risk Protection

Stress-testing contracts before signing to prevent expensive post-deal liabilities.

PRACTICE 09 Retainer

Ongoing Corporate Counsel

Day-to-day legal advisory for growing tech, digital, and commercial enterprises.

Instant Client Direction

What legal decision or technology deployment needs resolution today?

Type your requirement in plain language or select a scenario below.

Suggestions:
How We Help Businesses

When the business needs to move

Businesses usually do not come to us because they need another legal memo. They come when a product needs to launch, a customer is ready to sign, data needs to move, a partner wants exclusivity, money needs to be protected, or Indonesia is the next market.

Scenario Photo ↗
01 / SAAS & CLOUD

When a customer is ready to sign the SaaS or cloud contract

We help get the deal over the line while protecting the business from excessive liability, data, performance and termination risk.

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02 / AI GOVERNANCE

When AI is ready to do more than answer questions

We define what the system may do, where humans stay in control, who carries responsibility when it acts, and how those decisions should appear in the contract.

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03 / DATA & PDP LAW

When customer due diligence asks hard questions about data

We deal with privacy, cross-border transfers, processing roles, security commitments and the documents needed to keep the customer or launch moving.

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04 / DEPLOYMENT

When the technology is ahead of the rules

We help find a workable path to deployment instead of stopping at: “there is no specific rule yet.”

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05 / MARKET ENTRY

When Indonesia is the next market

We identify what could block the rollout, licensing, privacy, technology, foreign investment, distribution or commercial structure before substantial time and money are committed.

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06 / PARTNERSHIPS

When a distributor or reseller wants exclusivity

We structure payment, targets, performance, responsibility, exclusivity, termination and exit before those points become expensive.

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07 / DISTRIBUTION

When tangible products need to be distributed

We structure the commercial and regulatory arrangements around margins, payment flows, responsibility, performance and exit.

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08 / FUNDING

When money is going into another business

We structure strategic loans and funding around repayment, security, default and downside protection, not only the initial disbursement.

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09 / CONTRACT REVIEW

When a major customer sends its standard contract

We identify where liability, indemnity, IP, data, payment, performance and termination terms could become commercially expensive.

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10 / RISK ADVISORY

When you want to know where the deal could fail before signing

We stress-test the arrangement, identify the weak points and build protections in while there is still room to shape the deal.

Proven Execution

Selected work

Examples of how we help businesses get technology to market, close major deals, move data across borders, enter Indonesia and protect capital when the downside matters.

SaaS & Agentic AI
01
SaaS & Agentic AI

SaaS & Agentic AI built for international growth

Built the connected contracts and privacy documents behind a multi-cloud observability SaaS business expanding into autonomous and semi-autonomous Agentic AI. Supported enterprise sales, reseller appointments, cross-border data and expansion across Indonesia and international markets.

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02
Enterprise Technology

Major enterprise SaaS & AI deals

Handled high-value cross-border contracts with enterprise customers and resellers, including transactions involving multi-million-dollar commercial value and substantial annual consumption commitments.

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03
Tech & Regulation

Palm-payment technology with no ready-made local route

Worked on the Indonesian deployment of palm-payment technology, covering technical testing, telecommunications certification, distribution licensing, exclusivity, biometric-data and privacy issues, and commercial documentation.

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04
AI & Data Privacy

AI-powered e-KYC & biometric data

Worked on the privacy position and Record of Processing Activities for an AI-powered e-KYC product used in financial services, involving document recognition, facial verification, liveness checks and anti-fraud technology.

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05
Strategic Funding

Strategic funding with repayment protection

Structured multiple significant funding arrangements for medical technology businesses with repayment, agreed returns, security, default and downside protection addressed before the money moved.

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Sector Focus

Industries We Work With

We provide commercial and regulatory legal counsel across high-growth technology and digital deployment sectors in Indonesia.

Software and SaaS [SYS/SAAS]
Cloud and enterprise technology [CLD/ENT]
Artificial intelligence [AI/GOV]
Cybersecurity and data services [SEC/DATA]
Digital platforms [DIG/PLT]
Technology-enabled businesses [TECH/BIZ]
Tangible-product distribution [DST/LOG]
Foreign companies expanding into Indonesia [IDN/EXP]
Common Questions

Frequently Asked Questions

Direct answers regarding how we advise international businesses, structure deals, and handle technology law in Indonesia.

Yes. We help international businesses work out how to enter, sell, contract, move data, appoint partners and operate in Indonesia without discovering major legal or commercial blockers after time and money have already been committed.

Our work covers market entry, technology and commercial contracts, data privacy, distribution and local operating arrangements.
Yes. We advise on AI and Agentic AI systems that can do more than generate output, including systems that can access environments, make decisions and carry out actions.

We help define what the AI may do, where human approval is needed, how data may be used, who carries responsibility and how those positions should appear in customer and supplier contracts.
Yes. We advise technology providers and enterprise customers on SaaS, cloud, licensing, procurement and other enterprise technology agreements.

We focus on the terms that determine whether the deal still makes commercial sense after signing, including payment, service commitments, liability, data use, customer remedies and termination.
Yes. We advise on Indonesia’s PDP Law, Singapore’s PDPA, the EU GDPR and California’s CCPA, including cross-border data transfers, privacy notices, DPAs and ROPA.

The aim is practical: make sure the legal position matches how the product and data flow actually work, and avoid leaving the business responsible for processing or incidents outside its control.
Yes. We structure and negotiate distribution, reseller and OEM arrangements for technology services and tangible products.

We deal with the points that usually become expensive later, payment, targets, performance, exclusivity, responsibility, termination and exit, while the parties still have room to shape the deal.
Yes. We advise on strategic funding, business loans and related security arrangements, including domestic and cross-border structures.

We focus not only on getting the money out, but on repayment, security, default and downside protection, because getting the money back matters just as much as making the deal.
Firm Approach

Why Sheila Thomas Law Office

POINT 01

Legal advice built around the business decision, not just the legal issue

We work with Indonesian and international businesses when technology, data, money and commercial pressure meet, a product needs to launch, AI is becoming more autonomous, a major customer is pushing its paper, data needs to move across borders, or a deal needs to keep working after signature.

POINT 02

Built for what happens after signing

A contract is easy to like when everything is going well. We look at what happens when payment is late, performance changes, a customer pushes responsibility back to the provider, a partner underperforms, AI acts unexpectedly, or the relationship needs to end. Those risks are easier and cheaper to deal with before the business commits.

POINT 03

Technology that can actually move

Our work covers AI and Agentic AI, SaaS, cloud, multi-cloud observability, data privacy, cybersecurity and digital platforms. We help businesses turn advanced products into workable commercial arrangements, defining what the technology can do, where control sits, how data may be used, and who should carry responsibility when something goes wrong.

POINT 04

Commercial protection without stopping the deal

The objective is not to make every risk disappear. It is to know which risks the business can accept, which ones it should not carry, and which terms could become disproportionately expensive later. We work across customer contracts, reseller and distribution models, strategic partnerships and funding arrangements with that commercial outcome in mind.

POINT 05

Indonesia, without losing the global model

For international businesses entering Indonesia, we look beyond licensing. We help work out how the product can be sold, how customers and partners should contract, how data can move, what local requirements could affect rollout, and what needs to change, without unnecessarily rebuilding the global business model from scratch.

POINT 06

Court-tested judgment before there is a dispute

Our approach is shaped by experience with what happens when commercial positions are actually challenged. That perspective is used before signing: identifying the clause, assumption or responsibility split most likely to become expensive later and strengthening it while the business still has room to negotiate.

POINT 07

Senior, hands-on counsel

Clients work closely with the lawyers responsible for their matters. That keeps the advice connected to the deal being negotiated, the product being deployed and the business decision that needs to be made, rather than becoming a legal exercise detached from what the company is trying to achieve. Built to hold when business moves fast — and when things go wrong.

Meet Our People

The people behind the work.

Clients work with practitioners who understand not only legal technicalities, but what the business is trying to launch, close, protect or expand.

Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Steven Widjaja, S.H.
Associate | Technology, SaaS & Digital Platforms | Commercial Contracts & Risk | Data Privacy | Enterprise AI

Steven Widjaja, S.H.

Technology SaaS & Digital Platforms
Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Steven Widjaja, S.H.
Associate | Technology, SaaS & Digital Platforms | Commercial Contracts & Risk | Data Privacy | Enterprise AI

Steven Widjaja, S.H.

Technology SaaS & Digital Platforms
Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Steven Widjaja, S.H.
Associate | Technology, SaaS & Digital Platforms | Commercial Contracts & Risk | Data Privacy | Enterprise AI

Steven Widjaja, S.H.

Technology SaaS & Digital Platforms
Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Jane Patricia
Associate | Technology, SaaS & Cloud | Data Privacy & Cross-Border Data | Commercial Contracts | Strategic Funding | Indonesia Market Entry

Jane Patricia

Technology SaaS & Cloud
Adhi Sadu Gunawan
Enterprise AI & Agentic AI | Technology Transactions | Data Privacy & Cross-Border Data | SaaS & Cloud

Adhi Sadu Gunawan

Enterprise AI & Agentic AI Technology Transactions
Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Jane Patricia
Associate | Technology, SaaS & Cloud | Data Privacy & Cross-Border Data | Commercial Contracts | Strategic Funding | Indonesia Market Entry

Jane Patricia

Technology SaaS & Cloud
Adhi Sadu Gunawan
Enterprise AI & Agentic AI | Technology Transactions | Data Privacy & Cross-Border Data | SaaS & Cloud

Adhi Sadu Gunawan

Enterprise AI & Agentic AI Technology Transactions
Sheila Thomasyadi
Founder & Partner | Technology | SaaS & Cloud | AI & Agentic AI | Data Privacy & Cross-Border Data | Commercial Transactions | Strategic Funding | Indonesia Market Entry

Sheila Thomasyadi

Technology SaaS & Cloud
Jennifer Joan
Notary Partner | Public Notary & Land Conveyancer (Notaris & PPAT) | Foreign Investment & PMA | Corporate Transactions | OSS & Business Licensing | Land & Property

Jennifer Joan

Public Notary & Land Conveyancer (Notaris & PPAT) Foreign Investment & PMA
Jane Patricia
Associate | Technology, SaaS & Cloud | Data Privacy & Cross-Border Data | Commercial Contracts | Strategic Funding | Indonesia Market Entry

Jane Patricia

Technology SaaS & Cloud
Adhi Sadu Gunawan
Enterprise AI & Agentic AI | Technology Transactions | Data Privacy & Cross-Border Data | SaaS & Cloud

Adhi Sadu Gunawan

Enterprise AI & Agentic AI Technology Transactions
RECOGNITION

Recognised by Asian Legal Business

Recognised by Asian Legal Business (Thomson Reuters) across technology, cybersecurity, data privacy and regulatory work in Asia.

Thomson Reuters ALB — 2026

ALB Asia Top Cybersecurity & Data Law Firms 2026

ALB
TOP FIRM
2026
ALB 2026

Sheila Thomas Law Office was recognised among ALB’s Asia-focused Cybersecurity & Data Law Firms 2026.

ALB Pan Asian Regulatory Awards 2026

Data Privacy and Technology Lawyer of the Year

2026 ALB
BADGE
SOON
ALB 2026

Sheila Thomasyadi was named a finalist for Data Privacy and Technology Lawyer of the Year at the ALB Pan Asian Regulatory Awards 2026.

ALB Pan Asian Regulatory Awards 2026

Regulatory Law Firm of the Year

2026 ALB
SOON
Sheila Thomas Law ALB Pan Asian Regulatory Awards 2026

Sheila Thomas Law Office was named a finalist for Regulatory Law Firm of the Year at the ALB Pan Asian Regulatory Awards 2026.

ALB Indonesia Law Awards 2024

Technology (TMT) Law Firm of the Year

ALB 2024
FINALIST
Sheila Thomas Law Office was named a top finalist for TMT Law Firm of the Year at the ALB Indonesia Law Awards 2024.

Sheila Thomas Law Office was named a top finalist for TMT Law Firm of the Year at the ALB Indonesia Law Awards 2024.

NEWS & INSIGHTS

Insights for Business Decision

Practical perspectives on the legal and commercial decisions that can determine whether a product launches, a deal closes, data can move, or a business can scale without taking on unnecessary risk.

We focus on the questions businesses face before the position becomes expensive to change, when there is still time to shape the contract, deployment, data flow, partner structure or funding arrangement properly.

DISCUSS A MATTER

Discuss a Matter.

If you are launching technology, deploying AI, negotiating a major customer contract, moving data across borders, entering Indonesia, structuring distribution, or putting money into another business, we can help you work through the legal and commercial points before they become harder to change.

We review each submission and will respond where the matter appears to be a strong fit for our practice.